Send us a message for the right starting point
Quote requests, clearing queries and shipments already at port all come through the form, so share as much detail as you have. Include the machine type, dimensions, weight, collection point, destination, and whether the cargo is going by road, sea or into bonded storage.
Our team in Umbilo, Durban handles enquiries for the Durban harbour corridor, with clearing support in Johannesburg and Cape Town. That includes Durban, Springfield Park, Jet Park, City Deep and Paarden Eiland, plus surrounding industrial areas.
What to send with your first message
A clear message lets us check tariff classification, port charges and transport options for your machine. If you already have documents, attach them in the same mail so we can review them without back and forth.
- Commercial invoice and packing list
- Machine make, model and serial numbers
- Port of arrival and final delivery town
- Any storage, offloading or insurance needs
- Timelines if the cargo is tied to a project or production shutdown
Areas we serve every week
We work with businesses moving machinery through the Port of Durban, inland depots and major industrial nodes. That covers fleet operators, automotive businesses, workshop owners, contractors and importers handling single units or full loads.
- Durban and the harbour corridor
- Umbilo and Springfield Park
- Johannesburg, Jet Park and City Deep
- Cape Town and Paarden Eiland
- KwaZulu-Natal, Gauteng and selected cross-border moves
Contact and enquiry process
Messages are handled during business hours, with machinery shipping, clearing and transport enquiries directed to the right contact. If your shipment is already at the port, please say so in the subject line so the file goes to the clearing team first.
For urgent matters, put the full shipment detail in one message. That saves time and helps us avoid confusion around vessel arrival dates, storage cut-offs or release instructions.
What we can help with
Machines Africa Hub manages the practical side of machinery movement from start to finish. Whether the load is arriving into Durban, moving from a warehouse in Gauteng, or going to a site near the coast where humidity can affect exposed parts, we help keep the paperwork and logistics in order.
- Import planning and shipping coordination
- Customs clearing and tariff classification
- Port collection and inland transport
- Cargo insurance and bonded storage
- Site offloading and document management
If your business is planning work around load-shedding, production shutdowns or municipal delivery windows, mention that in your message so we can factor it into the plan.