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Terms of use

These terms apply to your use of the Machines Africa Hub website and any information made available through it. By accessing the site, you agree to use it lawfully and in line with these terms.

1. Who operates this website

This website is operated by Astros Marketing (Pty) Ltd on behalf of Machines Africa Hub, whose base is in Umbilo, Durban, with clearing support in Johannesburg and Cape Town. The business handles import planning, shipping coordination, customs clearing, tariff classification, port collection, inland transport, cargo insurance, bonded storage, site offloading, and document management for clients across South Africa and selected African trade routes.

For service enquiries, the usual contact point is our contact form. Information on this site is intended for business users, including firms working in logistics, fleet management, transport, and the automotive sector.

2. Use of the website and acceptable conduct

You may browse the site to learn about services, request information, and contact the team. You must not use the site in any way that causes harm, disrupts access, or interferes with normal business operations. This includes the use of automated tools, scraping, false contact details, or attempts to gain unauthorised access.

  • Use accurate company and contact information when sending a request.
  • Do not submit unlawful, offensive, or misleading material.
  • Do not copy or reuse site content without written permission.
  • Do not introduce malicious code, spam, or material that may affect site security.

3. Service information, quotations, and documents

Service descriptions on this site are general information only and may change without notice. Any quotation, clearing instruction, shipping plan, tariff view, or storage arrangement becomes binding only once confirmed in writing by the relevant Machines Africa Hub representative. Lead times can vary due to port congestion, customs inspections, weather, strike action, load-shedding, terminal handling, or inland transport delays.

Where we assist with customs or logistics documentation, you remain responsible for the accuracy, completeness, and lawful supply of all information, invoices, packing lists, permits, and declarations. If documents are late or incorrect, it may cause delays, storage costs, penalties, or other charges.

4. Liability limits and third-party services

We take reasonable care in handling information and arranging services, but we do not guarantee uninterrupted website access or error-free content. To the fullest extent allowed by South African law, Machines Africa Hub, Astros Marketing (Pty) Ltd, and their staff are not liable for indirect loss, missed profit, business interruption, or damage arising from use of the site or reliance on information presented here.

  • We are not responsible for delays caused by ports, carriers, customs authorities, or warehouse operators.
  • We are not liable for third-party systems, agents, or service providers used in the course of handling a shipment.
  • Any cargo insurance arranged should be checked by the client for cover limits, exclusions, and claim conditions.

5. Intellectual property and site content

All text, layout, graphics, photographs, icons, and other material on this website are protected by applicable copyright and intellectual property laws, unless stated otherwise. You may view and print content for internal business reference only. You may not reproduce, publish, modify, or distribute any part of the site for commercial use without prior written consent.

Names, trade terms, and service descriptions used on this site remain the property of their respective owners where relevant. Nothing on the site gives you any licence to use Machines Africa Hub material beyond normal viewing of the website.

6. Governing law and updates to these terms

These terms are governed by the laws of the Republic of South Africa. Any dispute arising from your use of the website will be dealt with under South African jurisdiction. If a court or competent authority finds any part of these terms unenforceable, the remaining parts will still apply.

We may update these terms from time to time to reflect changes in operations, legal duties, or site content. The latest version will apply from the date it is published here, so please check it before relying on the information for a shipment or business decision.